Privacy Policy

Last updated: 01 December 2025

This Privacy Policy explains how Jake Biggs (ABN 36517795197), trading as Nutrition Longevity (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website nutritionlongevitywithjakebiggs.com (“Website”) or use our services.

By using our Website or booking a consultation with us, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Website and services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided directly by you when booking a consultation, completing a form, or contacting us. This may include:

Name
Email address
Phone number
Date of birth
Address
Health or nutrition-related information voluntarily provided
Payment details (processed securely through third-party providers)

1.2 Automatically Collected Information

When you visit our Website, certain information is automatically collected, including:

IP address
Browser type and version
Device information
Pages viewed and time spent on the Website
Cookies and similar tracking technologies
(See our Cookies Policy for more information.)

2. How We Use Your Information

We may use your information to:

Provide our nutrition and consultation services
Process bookings and payments
Communicate with you regarding your appointment or enquiries
Improve our Website, user experience, and services
Send important updates or administrative messages
Maintain our internal records
Comply with legal obligations

We will never sell your personal data.

3. Legal Basis for Processing

We process your personal information under the following legal bases:

Consent — when you voluntarily provide information or opt-in to communications
Contract — when we provide services you have booked
Legitimate interest — for improving our Website or safeguarding our services
Legal obligations — when required by law

4. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

Online booking platforms
Payment processors
Website hosting providers
Email and communication services
IT and security providers

All third parties are required to comply with privacy and data-protection standards.

We do not sell, trade, or rent your personal data to external parties.

5. Data Security

We implement industry-standard measures to protect your information from:

Loss
Unauthorized access
Misuse
Disclosure
Alteration

However, no method of online transmission is 100% secure. By using our services, you acknowledge this risk.

6. Data Retention

We retain your information only for as long as necessary to:

Provide our services
Comply with legal or regulatory requirements
Resolve disputes
Maintain business records

After this period, information is securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

To exercise your rights, please contact us at the email below.

8. Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Please review their policies before submitting any information.

9. Children’s Privacy

Our Website and services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

10. International Users

If you access our Website from outside Australia, please be aware that your information may be processed within Australia or other jurisdictions with different privacy laws.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with the new “Last updated” date.